Last updated: September 4, 2026
Thank you for shopping at Minimal Seed (www.minimalseed.com). Below are the terms and conditions that constitute our Refund Policy.
Return and Refund Policy
Due to the nature of our products and for sanitary purposes, we do not offer refunds, exchanges, or returns on any products once shipped.
Minimal Seed reserves the right to refuse any returns at any time.
Order Cancellations
If you wish to cancel your order, please contact us immediately at Info@minimalseed.com.
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If your order has not yet been processed for shipment: We will cancel your order and issue a full refund to your original payment method.
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If your order has already been processed for shipment (shipping label created and shipping confirmation email sent): We will not be able to cancel or refund your order. Shipping costs will not be refunded.
Damaged, Defective, or Incorrect Items
In the unlikely event that you receive a damaged, defective, or incorrect item, we will gladly replace it at no cost to you.
To request a replacement:
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Contact us within 3 business days of delivery at Info@minimalseed.com
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Include your order number
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Attach clear photos of the damaged, defective, or incorrect item
We will evaluate your request and make it right.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once your order has been delivered to the shipping address you provided at checkout. Please ensure your shipping address is secure and accurate.
Incorrect or Insufficient Address
You are responsible for providing a full and correct shipping address at checkout.
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If your package is returned to our facility due to an incorrect or insufficient address, we will contact you to arrange reshipment.
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You will be charged for the new shipping label before we resend your package.
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If you choose not to pay the shipping invoice, you will not receive your package or a refund.
Refund Processing
If you are approved for a refund (for unshipped orders), you will be automatically refunded to your original payment method.
Please note: It may take some time for your bank or credit card company to process and post the refund.
Consumers in the European Union are entitled to a minimum two-year legal guarantee on all goods.
Under this guarantee, you may claim your rights if goods:
• Do not match the description
• Do not function as intended
Sellers are liable for any lack of conformity that existed when the goods were delivered and becomes apparent within the guarantee period. In such cases, sellers are required to offer:
• Free repair or free replacement
• In some cases, a price reduction or full refund
What to do if you receive non-conforming goods:
1. Contact us as soon as possible to report the issue.
2. Provide proof of purchase (receipt, invoice, or bank statement).
Some countries have a longer guarantee period. For more information on your rights in a specific country, visit: europa.eu/youreurope/guarantees
Contact Us
For any questions, cancellation requests, or return issues, please contact us at:
Email: Info@minimalseed.com